Legal Notice
This website is operated by Digitalfreeone Ltd, a company registered in the United Kingdom. Duckstoretech is a trading name of Digitalfreeone Ltd.
Company Information
- Legal entity: Digitalfreeone Ltd
- Company number: 16475041
- Registered & operating address: 21 Bridge Street, Chatteris, PE16 6RD, United Kingdom
- Email: customerservice@duckstoretech.uk
- Phone: +44 7878 665448
About Duckstoretech
Duckstoretech is an online retailer selling original products to customers in the United Kingdom and the European Union. All products offered on this website are supplied with clear pricing, availability, warranty information and customer support.
Customer Transparency & Consumer Rights
We are committed to providing full transparency and protecting customer rights in accordance with UK consumer law.
- Customers have the right to withdraw from a purchase within 14 days of receiving the goods.
- Clear information about shipping costs, delivery times and payment methods is provided before checkout.
- Returns, refunds and complaints are handled in a transparent and documented manner.
Sales Conditions
Our full Terms and Conditions of Sale explain:
- Ordering process
- Prices and payments
- Shipping and delivery
- Returns and refunds
- Warranty and after-sales support
Privacy & Cookies
We respect your privacy and process personal data in compliance with UK GDPR regulations. For more information, please consult our Privacy Policy and Cookie Policy.
Governing Law
This website and all transactions carried out through it are governed by the laws of England and Wales.
Contact & Support
If you have any questions regarding your order, your rights as a customer, or this legal notice, please contact us using the details above.
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.