Contact

Get in touch with Duckstoretech for customer service, order support and inquiries. Email and phone available for assistance.

Contact Us

If you need assistance with an order, delivery, returns, or product information, our customer support team is available using the contact details below.

Customer support

  • Email: customerservice@duckstoretech.uk
  • Phone: +44 07878 665448
  • Typical response time: 1–2 business days
  • Business hours: Monday to Friday, 9:30–17:00 (UK time)

To help us assist you more efficiently, please include your order number and the email address used during checkout when contacting us.

Business information

Duckstoretech is a trading name of Digitalfreeone Ltd. We sell directly to customers (we are not a marketplace).

  • Company number (UK Companies House): 16475041
  • Registered and operating address:
    21 Bridge Street,
    Chatteris, PE16 6RD,
    United Kingdom

Our location

Our registered and operating address is in the United Kingdom. The map below shows the address listed above:

Returns & customer policies

For full details about returns, refunds, and your consumer rights, please read: Returns & Refunds.

Last updated: January 2026