AUTHENTICITY GUARANTEE
Last updated: 25/05/2025
1. OUR COMMITMENT
Duckstoretech guarantees that all products sold on our website are original and authentic. We collaborate exclusively with authorized suppliers and official distributors to ensure that each item meets the manufacturer's quality standards.
2. OFFICIAL SUPPLIERS
We source our products from reliable and authorized distributors. Our main suppliers include:
- All4Business / BigBuy.eu - Address: Calle San Pascual 62, 46960 Aldaia, Valencia, Spain - VAT: ESB98376155
3. CERTIFICATION AND WARRANTY
Each product purchased on Duckstoretech is covered by the official manufacturer’s warranty. The duration and terms of the warranty vary depending on the brand and product type.
For more information, refer to our Business Agreement.
4. PRODUCT IDENTIFIERS
To prove the authenticity of our products, we provide official identifiers:
- GTIN (Global Trade Item Number) when available
- Registered Brand Name
5. RETURN AND REFUND POLICY
If a customer has doubts about the authenticity of a purchased product, we offer a money-back guarantee within 14 days of delivery. The product must be returned intact and in its original packaging.
6. REPORTING AND CUSTOMER SUPPORT
For any concerns regarding the authenticity of a product, please contact us immediately:
- Email: customerservice@duckstoretech.uk
- Phone: +44 07878 665448
By purchasing from Duckstoretech, the user confirms awareness of our authenticity guarantee and the quality policies adopted by our company.